1. General Terms

These Terms and Conditions govern your use of the LUMHARA website (lumhara.eu) and the purchase of products from LUMHARA. By placing an order, you confirm that you are at least 18 years old and have the legal capacity to enter into this agreement.

LUMHARA operates from two locations within the European Union: Spain and Belgium. Your order will be fulfilled from the location nearest to your delivery address.

2. Products and Pricing

Product Information

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors or product details will be completely accurate.

Pricing

All prices are listed in Euros (EUR) and include applicable VAT. We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time you place your order.

Product Availability

All products are subject to availability. If a product becomes unavailable after you place an order, we will notify you as soon as possible and offer a full refund or alternative product.

3. Orders and Payment

Order Acceptance

Your order constitutes an offer to purchase products from LUMHARA. We reserve the right to accept or decline your order for any reason. Order confirmation does not guarantee acceptance; acceptance occurs when we ship your order.

Payment Methods

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment is processed securely through Shopify Payments and other trusted payment providers.

Payment Security

All payment information is encrypted and processed securely. LUMHARA does not store your complete credit card information.

4. Shipping and Delivery

Shipping terms, rates, and delivery estimates are detailed in our Shipping & Returns page. Delivery times are estimates only and are not guaranteed.

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs.

5. Returns and Refunds

Our return policy is detailed in our Shipping & Returns page. You have 15 days from the date of delivery to return eligible items for a refund or exchange.

Refunds will be processed to your original payment method within 5-7 business days after we receive and inspect your return.

6. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, and designs, is the property of LUMHARA and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

7. User Conduct

When using our website, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Use our website for fraudulent purposes
• Impersonate any person or entity

8. Limitation of Liability

To the fullest extent permitted by law, LUMHARA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the product.

9. Warranty Disclaimer

Our products are provided "as is" without any warranties, express or implied. We do not warrant that our products will meet your specific requirements or that they will be error-free.

However, we stand behind the quality of our products. If you receive a defective item, please contact us within 14 days of delivery for a replacement or refund.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These Terms and Conditions are governed by the laws of Spain and Belgium, depending on which location fulfills your order. Any disputes shall be resolved in the courts of the respective jurisdiction.

For orders shipped from Spain, Spanish law applies. For orders shipped from Belgium, Belgian law applies. All transactions are subject to EU consumer protection regulations.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

By placing an order with LUMHARA, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.