At LUMHARA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you contact us or place an order, we collect:

• Name and contact information (email, phone number)
• Shipping address
• Order details and preferences
• Communication history via WhatsApp and Instagram

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders
• Provide customer service and support
• Send you updates about new products (with your consent)
• Improve our products and services

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Shipping companies: To deliver your orders
• Payment processors: To process payments securely
• Legal requirements: When required by law

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights (GDPR)

Under GDPR and applicable privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to processing of your information
• Withdraw consent for marketing communications

To exercise these rights, please contact us at lumhara.eu@gmail.com

Cookies

We use cookies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please contact us.

Contact Us